I was delighted when Zelda asked me to write a testimonial for her webpage and new business. I have known Zelda for 18 years first as my NHS secretary and then as my private secretary – a long time! And how fortunate I have been. Why? Because I can get on with seeing and operating on patients and Zelda does everything else: typing and posting letters, putting together operating lists and contacting all the patients, dealing with any cancellations and re-bookings, liaising with insurance companies about codes and procedures, organising investigations. She is now taking on the whole billing and collection side. So, everything. And all done with great patience, kindness and efficiency: the patients are always highly positive about her. Thankfully, I’ll be retiring before she does, or I would be in trouble!

I have had the great good fortune to have had the services of Zelda for the past 10 years. Throughout that time, I have found her to be unfailingly efficient, diligent and trustworthy. She uses her initiative very well and consequently has kept me more organised that I would otherwise have been. I have absolutely no hesitation whatsoever in recommending Zelda, her service would enhance any practice.

As a busy medical practitioner doing private medico-legal work, I have relied heavily on the skill and expertise of Mrs Hearst in preparing my reports; organising my diary commitments, including court attendance; and in following up cases with invoices etc.  She has an excellent working knowledge of medical terminology and her word processing skills are such that the reports which she has prepared are of the highest standard.

Zelda was my PA for seven years when I was Deputy State Pathologist for Northern Ireland. She provided confidential secretarial support, dealing with highly sensitive material, including: preparation of autopsy/medico-legal reports, lectures and meetings, liaising with courts and diary management - all performed with efficiency, accuracy and timeliness. These attributes could always be relied upon and greatly improved my professional life. It was a pleasure working with Zelda and I would have no hesitation whatsoever in recommending her as a VA

I have known Zelda from the time she worked with me in the Department of Anaesthetics at the Queen’s University. She was an efficient PA possessing all the skills required for working in a busy academic department. She already had the necessary qualifications and skills, such as the shorthand and word processing, but has since obtained a degree in Business Management.  Zelda has worked in the medical field with several hospital doctors and has nearly twenty years’ experience.  She is highly organised, discreet and efficient with excellent management skills.